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When choosing a Real Estate Professional, review their history!
Clients Dee Dee and Clint Broeksma write, "We met Joss and Denise when looking for our first home. That was about eight years ago, and since that orginal purchase Joss and Denise have helped us with two more home sales. We have found them to be very professional, hardworking and in general have made real estate very easy for us. Their advice has proven to be very valuable, not only in helping to sell our homes faster, but increasing our investment. To top it off they are personable and trustworthy which made them a pleasure to deal with. "We wouldn't consider going with anyone else."
Seldom do I find services provided to be of such notable quality that I write to share my story. However, after recently listing and selling my house with Denise Royer, I do have an experience that I want to share...
Having had unfavorable experiences with realtors in the past, it was with trepidation that I decided I would list with a realtor to sell my house in the summer of 2010. I selected 4 or 5 realtors in town that I felt might do a good job, based on their exposure and the quality of their ads - as I had noted from local media advertising. I then interviewed each of them, prepared with a long list of questions to test their knowledge and approach.
Denise Royer shone. She came to my "interview" completely prepared with house sale statistics by area, house type and date. She had pre-researched my home and seemed more knowledgeable about it than I was! She provided the benefit of her knowledge, but was always completely willing to listen to my preferences.
After getting my listing, she did not slow down. In fact, her efforts increased. She advertised it broadly. She arranged and manned an open house at my convenience. She put out the word through her network. And, she achieved results.
Despite a very slow market, she managed to bring in a number of prospective clients. The thing that impressed me the most and that I was most appreciative of was her diligent efforts to keep me informed of everything. For every viewing, she followed up with the Buyer's realtor to get the viewer's impressions and the prospect of a sale occuring. She shared all information with me in a prompt and accurate manner. Although she was in perfect control of the situation, she updated me and was willing to adapt to any request that I made. She instilled in me a complete confidence that my listing was receiving a great deal of high quality, personal attention - yet she always shared information and plans so that I never felt removed from the process.
The bottom line was all positive. While similar houses around me had FOR SALE signs up all summer, Denise sold mine in a very short time, and made the entire experience as easy and painless as a realty sale can possibly be.
Friendly. Professional. Knowledgeable. Hard-working. Likeable.
I will certainly call Denise again for my next realty transaction.
Doug V.
St. Albert / Morinville
